Crypto Poker Group - Terms and Conditions
Updated: 4th February 2019
1.1 These terms and conditions shall govern your use of our Platform.
1.2 By using our Platform, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part, you must not use our Platform.
1.3 By Registering an account with us or using any of the services offered by our Platform, you to agree to these terms and conditions in full.
1.4 You must be at least 21 years of age to use our Platform; by using our Platform, you warrant and represent to us that you are at least 21 years of age.
3.1 Under a strict confidentiality agreement. We guarantee your data will be kept private and anonymous to the best of our ability.
3.2 Personal details will not be shared with any persons or organizations unless:
(a) a serious crime has been committed;
(b) we detect fraud on your Account; or
(c) any circumstance of incorrect use of our Platform.
3.3 You are obliged to protect your Personal Information. We do not take responsibility and cannot be held accountable for any leak of personal information that may arise out of your own behavior.
3.4 Your Login Credentials are confidential and you must use your best efforts to keep them confidential.
3.5 You must not share your Login Credential with anyone. We do not take responsibility and cannot be held accountable for any account issues and/or losses if you have shared or misplaced your Login Credentials.
4. Exempt Disclosure
4.1 We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to:
(a) comply with any legal process served on us;
(b) protect and defend our rights or property; or
(c) act to protect the personal safety of Users of our Platform or the public.
4.2 We may disclose your Personal Information if, using our sole determination, you are found to have Cheated or attempted to Defraud us or any other User of our Platform in any way including but not limited to:
(a) game manipulation;
(b) collusion (including in relation to charge-backs);
(b) payment fraud;
(c) use of stolen credit cards;
(c) use of stolen wallet address;
(a) any other fraudulent activity (including any chargeback or other reversal of a payment);
(b) prohibited transaction (including without limitation, any manipulation of the multi-currency facilities);
(d) we become aware that you have played at any other online gaming website or facilities and are suspected of fraud, collusion (including in relation to charge-backs) or unlawful or improper activity;
(e) you have 'charged back' or denied any of the purchases or deposits that you made to your Account;
(g) have used someone else’s funds without their permission; or
(f) you become bankrupt or analogous proceedings anywhere in the world.
5. Defraud or Damage
5.1 We have a zero-tolerance policy towards inappropriate play and Fraudulent Activity. If, in our sole determination, you are found to have Cheated or attempted to Defraud us and/or any other User of the Platform in any way, including but not limited to game manipulation or payment fraud, manipulation of the multi-currency facilities, betting on all possible outcomes of a game or event or if we suspect you of fraudulent payment, including use of stolen wallets, or any other fraudulent activity (including but not limited to any chargeback or other reversal of a payment) or prohibited transaction (including but not limited to money laundering) or if your deposits failed to be honored by your bank/wallet provider/exchange for any reason, we reserve the right to suspend and/or close your Account and recover any or all Account Funds using whichever method may be available to us.
5.2 We reserve the right to void and withhold any or all Account Funds/Winnings made by any person or group of persons and to void and withhold any Player Rewards/Rank Points/Rakeback/Affiliate Income by any person or group of persons where we have reasonable grounds to believe that said person or group of persons is acting or has acted in liaison in an attempt to Defraud or Damage us and/or the Platform and/or any User of the Platform in any way.
5.3 In the interests of data protection, security and avoidance of fraud we do not permit use of any communication channels included within the Platforms (including but not limited to chat boards) to offer or promote any offers, products and facilities (whether yours or a third party's). You are expressly prohibited from posting information or contacting our customers to offer or promote any offers, products or facilities.
6.1 We have made a substantial investment in our server, database, backup, firewall and encryption technologies in order to protect the Personal Information that we collect. These technologies are deployed as part of state-of-the-art security architecture.
6.2 We understand the importance of information security and the techniques needed to secure information. We store all Personal Information in a password-protected database residing within our secure network behind active state-of-the-art firewall software. Our Services support SSL Version 3 with 128-bit encryption.
7. Consent to use of Anti-Cheating Software
7.1 Our Platform - used to access and use our Services - contains features designed to detect use of automated programs that enable artificial (non-human) intelligence to play on our Platform. Use of such 'bot' software programs violates our Terms and Conditions of Use as we deem it detrimental to other Users.
7.2 We reserve the right to void and withhold any or all Account Funds/Winnings made by any person or group of persons and to void and withhold any Player Rewards/Rank Points/Rakeback/Affiliate Income by any person or group of persons where we have reasonable grounds to believe that said person or group of persons is using or has previously used automated programs that enable artificial (non-human) intelligence to play on our Platform.
7.3 By installing our Software and using our Platform, you consent to our software performing the functions described in this section. Our software may perform any or all of the following functions in order to detect the use of illicit automated programs and ensure that We maintain a 'cheat free' environment for all users:
(a) scan active software applications while you are using our Platform;
(b) scan active processes while you are using our Platform; or
(c) scan the files in your services and website-related program folders to ensure that only 'non-hacked' versions of our software are being used.
7.4 If any of the foregoing processes reveals a suspect application or process, our Platform may scan the files associated with the suspect application or process and compile a mesh (i.e., a profile that characterizes the files associated with the application or process) to be matched against profiles for known illicit automated programs.
7.5 Our Platform will not perform any random search of portions of your hard drive, equipment or files, and it will not transmit any information to us or to any third party other than the information necessary to identify use of illicit automated programs as described above. You will be notified when this is required.
7.6 Our Platform will not alter any files or information on your computer or other equipment and will not interfere with the operation of any of your applications.
7.7 You may terminate the use of our Platform at any time by uninstalling the Software Package.
8. Copyright Notice
8.1 Copyright (c) 2020 Crypto Poker Group.
8.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our Platform and the material on our Platform; and
(b) all the copyright and other intellectual property rights in our Platform and the material on our website are reserved.
9. License to use Website
9.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser; and
(c) use our Services by means of a web browser
subject to the other provisions of these terms and conditions.
9.2 Except as expressly permitted, you must not download any material from our website or save any such material to your computer.
9.3 You may only use our website for personal purposes, and you must not use our website for any other purposes.
9.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
9.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website;
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
9.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
10. Acceptable Use
10.1 You must not:
(a) use our Platform in any way or take any action that causes, or may cause, damage to the Platform or impairment of the performance, availability or accessibility of the Platform;
(b) use our Platform in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our Platform to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Platform without our express written consent;
(e) access or otherwise interact with our Platform using any robot, spider or other automated means, except for the purpose of search engine indexing; or
(f) use data collected from our Platform for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
10.2 You must not use data collected from our Platform to contact individuals, companies or other persons or entities.
10.3 You must ensure that all the information you supply to us through our Platform, or in relation to our Platform, is true, accurate, current, complete and non-misleading.
11. Registration and Accounts
11.1 You may register for an account with our Platform by completing and submitting the Account Registration Form.
11.2 You must not allow any other person to use your account.
11.3 You must not allow any other person to use your account to access the Platform on your behalf.
11.4 You must notify us in writing immediately should you become aware of any unauthorized use of your account.
11.5 You must not use any other User’s account to access the Platform, even if you have that User's express permission to do so.
12. User Login Details
12.1 When registering for an account on our Platform, you will be asked to choose a User ID and Password.
12.2 You must keep your Password confidential.
12.3 You must notify us in writing immediately if you become aware of any disclosure of your Password.
12.4 You are responsible for any activity on our Platform arising out of any failure to keep your Password confidential, and may be held liable for any losses arising out of such a failure.
13. One Account Policy and Fraudulent Multi-Accounting
13.1 You may not hold more than one Account in connection with your use of the Platform.
13.2 Your account must not be controlled by any other person other than yourself.
13.3 1 Account is allowed per 1 household. Additional family members who live together are not allowed to open additional accounts.
13.4 If you have made or are in control of more than one Account, you must contact us immediately to have your Accounts managed so that you have only one Account.
13.5 We reserve the right to close any related Account(s) if you open multiple Accounts.
13.6 Should we have reasonable grounds to believe that multiple Accounts have been opened with the intention to Defraud us and/or any Users of the Platform, we reserve the right to cancel any transaction related to said fraud attempt.
13.7 We reserve the right to run checks on IP Addresses and/or Connections related to any and all user accounts on the Platform. In the event a link (similar and/or exact IP addresses) between two or more accounts has been found we reserve the right to suspend and/or close all related Accounts and recover any or all Account Funds using whichever method may be available to us.
13.8 We reserve the right to void and withhold any or all Account Funds/Winnings made by any person or group of persons and to void and withhold any Player Rewards/Rank Points/Rakeback/Affiliate Income by any person or group of persons where we have reasonable grounds to believe that multiple Accounts have been opened with the intention to Defraud or Cheat.
13.9 You must notify us in writing immediately if you have lost access and/or control of your Account. We do not take responsibility and cannot be held accountable for any account issues and/or losses arising out of shared accounts.
14. Cancellation and Suspension of Account
14.1 We may:
(a) suspend your account; and/or
(b) close your account permanently;
at any time using our sole discretion without notice or explanation.
14.2 You may close your account by notifying us in writing via email at email@example.com.
15. General Promotions
15.1 We may roll out special promotions for both new and existing players. These promotions are bound to change from time to time. We reserve the right to amend and add terms for each promotion as they are launched. You will be provided with specific terms before you accept or reject the promotion offer.
16. Bonuses & Promotions
16.1 We may from time to time offer Promotions and/or Bonus amounts to be credited by us into your Account. Such Bonuses may only be used in relation to such Facilities as may be specified when the Bonus is offered to you. Acceptance of any Bonus shall be in accordance with additional Terms and Conditions as stated below. Offers may be used only ONCE unless otherwise specified. You are not entitled to withdraw any Bonus amounts and you may not remove any winnings obtained via a Bonus from your Account without first complying with the applicable Terms and/or Bonus Conditions. All bonuses and promotions are time sensitive.
16.2 Players are entitled to a welcome bonus of up to 100% on their First Deposit provided we receive a written request through email within 5 days of the First Deposit. The First Deposit Bonus is available once for Bitcoin (BTC) and once for Ethereum (ETH). The bonus amount will vary depending on the amount deposited. The First Deposit Bonus cannot exceed the Equivalent Amount of $1,000 (US Dollars) worth of cryptocurrency. Bonuses may change from time to time depending on the current promotion.
16.3 First Deposit Bonuses will be credited in full within 24 hours of us receiving a written request through email. First Deposit Bonuses will only be credited provided that the first deposit made exceeds the Equivalent Amount of $50 (US Dollars) worth of cryptocurrency. First Deposit Bonuses will not be credited to any account if the Player has lost over 50% of the first deposit amount.
16.4 Acceptance of the First Deposit Bonus will also signify acceptance that your Account will be locked from making any withdrawals until the Bonus Clearance has been met. Bonuses must be cleared through Cash Game Rake. Tournament or Sit n Go fees do not apply. The required amount of Rake in order to clear a Bonus will be double (2x) the Bonus Amount.
First Deposit = 0.1 BTC / ETH
Accepted Bonus = 0.1 BTC / ETH
Final Account Total = 0.2 BTC / ETH
Rake Required to clear Bonus = 0.2 BTC / ETH - (Double the Bonus amount)
16.5 All Bonuses irrespective of the amounts or promotion, have a fixed Clearance Period of 6 months. For each 6 months that the Bonus has not been cleared the requirements will increase by 100%.
16.6 Subject to our sole discretion; Players are permitted to forfeit the bonus should they require a withdrawal. The intention to forfeit a Bonus must be made in writing through email before attempting to issue a withdrawal request. The Players Account must contain enough funds to remove the whole bonus amount in order to allow the withdrawal of the remainder. Players who forfeit the Bonus also accept to forfeit an equivalent percentage (%) of their Rakeback and accept to pay a Penalty of 50% of their remaining balance after the bonus has been removed.
16.7 Before accepting any Bonuses, Players have a responsibility to make enquiries regarding any additional Terms and Conditions and/or Restrictions related to the acceptance of Bonuses.
17. Rake Structure
17.1 Ring Game rake is calculated as a true percentage (%) using the Half to Even method of rounding.
17.2 BTC Games Rake Structure:
17.3 ETH Games Rake Structure:
18. Players Rank, Rewards & Rakeback Program
18.1 As part of our Rakeback Program, Players have the opportunity to gain back cryptocurrency at the end of each month. Every time a Player plays Cash Games, Tournaments and/or Sit n Go, they pay Rake. The total amount of Rake generated by each Player is counted in real-time. Based on the amount of Rake generated the Platform assigns each Player a Rank Level. Rank Levels remain separate between BTC and ETH. Each Rank Level permits a different amount of Rakeback in the form of a percentage of the Total Generated Rake for the month.
18.2 All Rake from the 1st to the 30th or 31st of the month will be counted towards a Player’s Rank Level.
18.3 Rake Paid is counted separately for each month and does not accumulate.
18.4 Rakeback will be calculated and checked on the 1st of every month. Rakeback will be paid out on the 2nd Day of each month.
18.5 Rank Level minimum qualification requirements. The figures below show how much Rake paid is required to sustain each Rank Level:
(a) Bronze Star: 10 mBTC OR 300 mETH;
(b) Silver Star: 30 mBTC OR 900mETH;
(c) Gold Star: 100 mBTC OR 2,700 mETH;
(d) Platinum Star: 300 mBTC OR 8,000 mETH; and
(e) All-Star: 1,000 mBTC OR 33,500 mETH.
(1 BTC = 1,000 mBTC) and (1 ETH = 1,000 mETH)
18.6 Rank Level minimum rank up requirements. The figures below show how much Rake paid is required to achieve the next Rank Level:
(a) Bronze Star: 10 mBTC OR 300 mETH;
(b) Silver Star: 30 mBTC OR 900mETH;
(c) Gold Star: 100 mBTC OR 2,700 mETH;
(d) Platinum Star: 300 mBTC OR 8,000 mETH; and
(e) All-Star: 1,000 mBTC OR 33,500 mETH.
(1 BTC = 1,000 mBTC) and (1 ETH = 1,000 mETH)
18.7 Rank Level Rewards:
(a) Bronze Star: 5% Rakeback
(b) Silver Star: 10% Rakeback
(c) Gold Star: 20% Rakeback
(d) Platinum Star: 35% Rakeback
(e) All-Star: 50% Rakeback
(Percentage of Total Rakepaid for the Month)
18.8 Player Rank Rewards Programme Conditions:
(a) If a Player does not meet the Minimum Playing Requirement by the last day of the calendar month, the Player will not be paid any rewards for that month and will be ranked down to the lower Rank Category;
(b) If a Player meets the Minimum Playing Requirement but does not meet the Rank Up Requirement then the Player will be credited their current Rank Category reward based on the amounts shown in 17.7 RANK LEVEL REWARDS in these Terms and Conditions;
(c) If a Player meets or exceeds the Rank up Requirement their Rank will increase to the next Rank Category and their rewards will also increase to the amounts shown in 17.7 RANK LEVEL REWARDS. The Rakeback percentage amount will not be accumulated;
(d) If a Player’s current Rank Level is “Bronze Star” they can be demoted to Unranked if the Minimum Playing Requirement has not been met. An Unranked Level does not allow any rewards at the end of the month; or
(e) If a Player’s current Rank Level is “All-Star” they cannot rank any higher irrespective of how much Rake is paid in the same calendar month.
18.8 We reserve the right to withhold Rakeback where we have reasonable grounds to believe that said person or group of persons is acting or has acted in an attempt to Cheat and/or Defraud or Damage the Platform and/or any User of the Platform in any way.
19. Affiliate Accounts
19.1 Upon the approval of an Affiliate Account Application, Affiliates will receive a fixed percentage share of the Rake generated by each player they refer onto the Platform.
19.2 Fixed percentage share for all Affiliated accounts is set to 10%. We reserve the right to amend this at any time our sole discretion without prior notice. Written notice will be given via email to any affected accounts after the change has been made.
19.3 We reserve the right to revoke Affiliate status at any time using our sole discretion. Affiliates will be contacted via email and will receive a detailed explanation as to the reasons why Affiliate account status has been revoked.
19.4 All Players referred onto the Platform will be held under the referring Affiliate account for four (four) months from and including the day the Player registers onto the Platform. After this period, Affiliates will no longer receive revenue share for that Player.
19.5 Affiliates will receive monthly reports of progress and amount due to be paid on the 2nd of the month once Rakeback has been calculated.
19.6 When a referred Player receives Rakeback as part of our Rakeback Program, a fixed percentage of their Affiliate’s Commission will be deducted. Fixed percentage share for all Affiliated accounts is set to 10%.
19.7 When a referred Player receives Freeroll Winnings as part of reaching a winnings position as part of a Freeroll Tournament, a fixed percentage of their Ambassador’s Commission will be deducted. Fixed percentage share for all Affiliate accounts is set to 10%.
20. Ambassador Accounts
20.1 Upon the approval of an Ambassador Account Application, Ambassadors will receive a 20% Revenue Share of the Rake generated by players referred onto the Platform. This can be increased based on performance. New terms will be agreed with any Ambassadors that are eligible.
20.2 We reserve the right to amend this at any time our sole discretion without prior notice. Written notice will be given via email to any affected accounts after the change has been made.
20.3 We reserve the right to revoke Ambassador status at any time using our sole discretion. Ambassadors will be contacted via email and will receive a detailed explanation as to the reasons why Affiliate account status has been revoked.
20.4 Users operating Ambassador Accounts agree to the following Weekly and Monthly requirements:
(a) refer a minimum of 5 Depositing Players per month. Players which have made a deposit of above $10 (US Dollars) worth of cryptocurrency;
(b) be active players on the Platform. Ambassadors must play least 5 tournaments and/or 100 cash game hands per week; and
(c) execute a minimum of at least on (1) type of marketing activity every three (3) days. This can include any activity ranging from social media posts to blogs or forums.
20.5 Users operating active Ambassador Accounts will receive the following rewards and benefits:
(a) monthly Revenue Share of Rake generated by referred players set at 20%;
(b) bonuses based on good performance as and when available;
(c) create your private password protected games;
(d) three (3) Tournament tickets every week;
(e) set up tournaments and pay-out structures of private tournaments; and
(f) up to 60% Rakeback. Ambassadors receive an additional 10% Rakeback provided that reach All-Star Rank Level (normally allows 50% Rakeback).
20.6 Ambassadors will receive monthly reports of progress and amount due to be paid on the 2nd of the month once Rakeback has been calculated.
20.7 When a referred Player receives Rakeback as part of our Rakeback Program, a fixed percentage of their Ambassador’s Commission will be deducted. Fixed percentage share for all Ambassador accounts is set to 20%.
20.8 When a referred Player receives Freeroll Winnings as part of reaching a winnings position as part of a Freeroll Tournament, a fixed percentage of their Ambassador’s Commission will be deducted. Fixed percentage share for all Ambassador accounts is set to 20%.
21. Copyright and Trademarks
21.1 The terms “Crypto Poker Group” and any other marks used by the Group are the trademarks, service marks and/or trade names of the Group or one of its subsidiaries or associated companies or its licensors.
21.2 Further, all other material used by the Group, including but not limited to the Software Package, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) is owned by the Group or one of its subsidiaries or associated group companies and/or licensors and is protected by copyright and/or other intellectual property rights.
21.3 Users obtain no rights in such copyright material or trade or service marks and must not use them without the Group's written permission.
22. Your Content: License
22.1 In these terms and conditions, "User Content" means all works and materials (including without limitation text, graphics, images, hands played, software and files that you submit to us or our Platform for storage or publication on, processing by, or transmission via, our Platform or via Third Parties in relation to this Platform.
22.2 Users grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store and publish your content on and in relation to this Platform.
22.3 Users grant to us the right to sub-license the rights licensed.
22.4 Users grant to us the right to bring an action for infringement of the rights licensed.
22.5 Users hereby waive all moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
22.6 Users may edit your content to the extent permitted using the editing functionality made available on our Platform.
22.7 Without prejudice to our other rights under these Terms and Conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, un-publish or edit any or all of your content.
23. User Content: Rules
23.1 Users warrant and represent that their content will comply with these Terms and Conditions.
23.2 User content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
23.3 User content, and the use of user content by us in accordance with these Terms and Conditions, must not:
(a) be libelous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence in an explicit, graphic or gratuitous manner;
(m) be pornographic or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person.
23.4 Abusive or offensive language will not be tolerated on our chat boards, or otherwise by Users on the Platforms or with Group staff. In addition, users are not entitled to make untrue and/or malicious and/or damaging comments with regard to the Platform’s operation in any media or forum.
23.5 We may reject or delete any text, files, images, photos, video, sounds, or any other materials ('Third Party Content') posted by you on the Platforms which in our sole opinion breaches the terms of this Agreement.
23.6 Any violation of this policy may result in a ban or suspension of your use of the Platform and/or such other action as may be reasonably required by us to ensure compliance.
24. Electronic Services Provider
24.1 In order to use the Platform, Users will be required to send cryptocurrency to and may be required to receive cryptocurrency from us. We may use third-party electronic payment processors and/or financial institutions ('ESPs') to process such transactions.
24.2 You irrevocably authorize us, as necessary, to instruct such ESPs to handle Account Deposits and Withdrawals from your Account and Users irrevocably agree that we may give such instructions on their behalf in accordance with their requests as submitted using the relevant feature on our Platform.
24.3 Users agree to be bound by the terms and conditions of use of each applicable ESP. In the event of conflict between these Agreements and the ESP's terms and conditions then this Agreement shall prevail.
25.1 Cryptocurrency is the only accepted form of Deposit on our Platform. This includes only: Bitcoin (BTC) and/or Ethereum (ETH).
25.2 Minimum Deposit Amount is $10 (US Dollars) worth of cryptocurrency in a single transaction.
25.3 Minimum Deposit Amount to receive the First Deposit Bonus is $50 (US Dollars) worth of cryptocurrency in a single transaction.
25.4 Deposits must be made into a newly generated Wallet as per the Instructions found on our Website. Multiple deposits to the same wallet will not be acknowledged by the Platform. If a User accidentally deposits into the same Wallet more than once, they must contact the Team in writing through email. In such cases deposits may be delayed by up to 24 hours as they will require manual confirmation by our Accounts Team.
25.5 Any Deposit made into User Accounts are subject to Confirmation on the Blockchain. Please do allow potentially additional processing time for Transactions in case they take longer to process and confirm any sent and/or received funds accordingly. Users acknowledge that any delays caused are outside the control of the Platform and are entirely dependent on a Transaction receiving confirmation on the Blockchain.
25.6 We recommend spending more on Transaction Fees/Gas Fees/Miner’s Fees in order to ensure fast transaction processing.
25.7 Our Platform will credit Deposited funds into Player Accounts as soon as practicable.
25.8 Our Platform will not charge any fees to make a Deposit however there may be Wallet Provider Fees, Exchange Fees and/or Transaction/Miner/Gas Fees which are outside the control of the Platform.
25.9 Deposits made into User Accounts will be secured by our private Encrypted Secure Servers and contained in individual Encrypted Hardware Wallets.
26.1 Cryptocurrency is the only accepted form of Withdrawal on our Platform. This includes only: Bitcoin (BTC) and/or Ethereum (ETH).
26.2 Withdrawals are only permitted in the same cryptocurrency shown in a Player Account.
26.3 All Withdrawal Requests regardless of their amount will be subject to Checks and Processing before being sent. Withdrawal may take up to 24 hours to be sent out to the Walled provided by the User. Users will be sent an email containing a Transaction ID once their Withdrawal has been processed.
26.4 Users have a responsibility in making a Withdrawal Request containing the correct Wallet ID. We are not accountable for and will not cover any losses occurring due erroneous, mistyped or otherwise incorrect Wallet IDs as this is outside the control of the Platform.
26.5 Our Platform will not charge any fees to make a Withdrawal. We cover all Transaction/Miner/Gas Fees required to send cryptocurrency. We are not accountable for and will not cover any Wallet Provider Fees, Exchange Fees and/or Transaction/Miner/Gas Fees which you may be charged by your provider for receiving cryptocurrency as these are outside the control of the Platform.
26.6 No Minimum Withdrawal Amount is currently set for Depositing Players. Subject to additional Terms and Conditions and/or Bonus Clearance Requirements.
26.7 Depositing Players who have built up Freeroll Winnings will be only permitted to withdrawal their Deposit Amount if they have not met the applicable Freeroll Withdrawal Requirements. The required amount of Rake paid in order to allow a withdrawal of Freeroll Winnings will be double (2x) the Freeroll Winnings.
26.8 Non-Depositing and/or Freeroll Players have a Minimum Withdrawal Amount set at $10 (US Dollars) worth of cryptocurrency in a single transaction. Subject to additional Terms and Conditions and/or Freeroll Clearance Requirements listed in Section 22.6.
26.9 Non-Depositing and/or Freeroll Players are only permitted one withdrawal per calendar month. The required amount of Rake paid in order to allow a withdrawal of Freeroll Winnings will be double (2x) the Freeroll Winnings.
26.10 Player Account Balance is the amount of cryptocurrency deposited into the User Account, plus any Winnings (including Bonuses and/or Freeroll Winnings which have not met the applicable Bonus Clearance Restrictions and/or Freeroll Withdrawal Requirements) minus any Losses accrued from using the Platform, less any Rake, Entry Fees or other Fees, if applicable, and less any amounts previously Withdrawn by the User or amounts Forfeited or Reclaimed by Us due to any known or suspected Fraudulent Activities, Account Sharing, Collusion, Cheating or any other forms/attempts to Defraud Us or any User of the Platform and/or any sums which are otherwise deductible or forfeited under this Agreement.
26.11 Acceptance of a Withdrawal Request is subject to the User having made and sufficiently wagered a cryptocurrency Deposit, containing accrued Cash Game or Tournament Winnings, having a non-restricted sufficiently cleared Bonus, containing sufficiently re-paid Freeroll Winnings or any Security Reviews and subject to any other terms of this Agreement.
26.12 Users that have received a cancelled Withdrawal Request are required to contact Us in writing by email to request an explanation as to why the request has been cancelled before attempting to make another Withdrawal Request. Creating a large number of Requests one after the other will be considered as Spam and the User Account will be subject to a 24-hour Suspension followed by a Final Warning.
26.13 We are entitled to withhold any amount from your winnings in order to comply with any applicable law or investigate potential foul play or fraud. All taxes due in connection with any winnings awarded are the sole liability of the User/Player. Account balances cannot be transferred, substituted or redeemed for any other prize. Payment of funds which you withdraw shall be made by Wallet to Wallet transfer in the same method as deposited.
26.14 Users that make a Withdrawal Request within five (5) days of their Deposit, will be subject to a 5% fee of the requested amount if they have not played any hands on the Platform. This is required in order to prevent the possibility of using this Platform for the purposes of cryptocurrency Laundering.
26.15 Payments will be made as soon as reasonably possible and are normally processed within 24 hours, although there may be delays due to any Security Reviews by our Security Team or external factors which may cause delays such as longer processing time due to the Blockchain.
27. Limited Warranties
27.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our Website / Platform;
(b) that the material on the Website / Platform is up to date; or
(c) that the Website / Platform or any service on the Website / Platform will remain available.
27.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
27.2 To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
28. Limitations and Exclusions of Liability
28.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
28.2 The limitations and exclusions of liability set out in this Section 25 and elsewhere in these terms and conditions:
(a) are subject to Section 25.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
28.3 To the extent that our Website and the information and Services on our Platform are provided free of charge, we will not be liable for any loss or damage of any nature.
28.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
28.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
28.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
28.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
28.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the Platform or these Terms and Conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
29. Breach of Terms and Conditions
29.1 Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send one or more formal warnings;
(b) temporarily suspend access to our Platform;
(c) permanently prohibit you from accessing our Platform;
(d) block computers using specific IP address(es) from accessing our Platform;
(e) suspend or delete your User Account on our Platform;
(d) suspend pending Withdrawal Requests;
(f) recover any or all Account Funds using whichever method may be available to us.
29.2 Where we suspend or prohibit or block your access to our Platform or a part of our Platform, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
29.3 Where we suspend or prohibit or block your access to our Platform or a part of our Platform, the decision made regarding such suspension, prohibition or blocking will be final and binding.
30.1 We may revise these Terms and Conditions from time to time.
30.2 We will give written notice of any revision of these Terms and Conditions, and the revised terms and conditions will apply to the use of our Platform from the date that we give such notice; if you do not agree to the revised terms and conditions, you must stop using our Platform and notify us to permanently close your User Account.
30.3 If you have agreed to these Terms and Conditions, we will make available any revision of these Terms and Conditions; and if you are not in agreement to the revised Terms and Conditions, we will disable or delete your account on the website, and you are required to stop using the Platform.
31. Cookies Policy
31.2 During the registration process. Cookies will hold information collected during registration and will allow us to recognize you as a user and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our Platform.
(a) A 'session-based' cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you are a registered user, it allows us to give you information that is more relevant. This cookie automatically expires when you close your browser;
(b) A 'persistent' cookie: This type of cookie will remain on your computer for a defined period of time set for each cookie. Flash cookies are also persistent;
(c) 'Analytical' cookies allow us to recognize and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way our website operates.
31.4 Cookies allow us to:
(a) Better understand personal preferences and offer you more relevant promotional offers.
(b) Distinguish you from other users of our websites, which help us to provide you with a good experience when you browse our websites and also allows us to improve our websites.
(c) Identify personal preferences when customizing content or functionality.
(d) Confirm you are a registered user and save your log-in details when accessing certain Services on our Platform.
(e) Show you advertisements which are relevant to your interests based on your use of our websites.
(f) Collect statistics on the use of our Platform.
32.1 You may install and use the Software Package we make available from the Platforms used to provide the Gaming Facilities (the 'Software') on a hard disk or other storage device and make backup copies of the Software, provided that such use and backup copying is only for your own personal use in using the Gaming Facilities in accordance with this Agreement, and further, that such installation and use is made through a computer or other device of which You are the primary user. The Software's structure, organization and code are the valuable trade secrets of the Group and/or its associated companies and/or its licensors. You obtain no rights to the Software except to use it in accordance with this Agreement. Save as expressly permitted by law, you are strictly prohibited from, and agree not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software or any part of it or to create, publish or distribute derivative works from the Software. You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by any applicable laws, restrictions or regulations.
33. Gaming Facilities & Fraudulent Activities
33.1 The following terms apply to your use of the Gaming Facilities provided by our Platform.
33.2 Anti-Cheating Policy. We are committed to preventing the use of unfair practices in the Gaming Facilities, including but not limited to player collusion, non-human players (bots), chip-dumping, scripting and other forms of inappropriate behavior that provide players with an unfair advantage (Unfair Advantage Policy) over other players on the Platform. We are also committed to detecting and preventing the use of software programs which are designed to enable artificial intelligence to play on our Platforms including, but not limited to, opponent-profiling, cheating software or anything else that We deem enables you to have an unfair advantage over other players not using such programs or systems ('AI Software'). You acknowledge that we will take measures to detect and prevent the use of such programs and AI Software using methods (including but not limited to reading the list of currently running programs on a player's computer) and you agree not to use any AI Software and/or any such programs.
33.3 No player shall have the right to require us to take any other steps against players suspected of collusion, cheating, scripting or any other form of unfair or fraudulent behavior.
33.4 No suspected of collusion, cheating, scripting or any other form of unfair or fraudulent behavior shall have the right to require us to take any other or additional steps.
33.5 If a player has been cheated on by another player when using the Facilities, we shall only refund the amounts lost by the player as a result of being cheated in the event that we can locate the cheating account and access the funds in question. In the event that more than one player is affected by the cheating account and we can allocate that cheating account, then the remaining funds in the cheating account will be distributed on a pro-rata basis in accordance with the loss of each affected player.
33.6 Collusion and Cheating. Collusion occurs when two or more players attempt to gain an unfair advantage by sharing knowledge of their cards or other information. We reserve the right to check Hand Histories, track Account Activity and review Playing Stats in order to investigate Collusion and Cheating attempts. Any player who in our reasonable opinion colludes or attempts to collude with any other player while using the Platform may be permanently banned from using the Platform or the Software, their account may be terminated immediately and we shall be entitled to retain all cryptocurrency in such player's account. If you suspect that any player is colluding with another or cheating, you can contact us via email at firstname.lastname@example.org.
33.7 Automatic Players (Bots). The use of artificial intelligence which plays without human intervention or reduces the requirement of a human playing including, without limitation, “robots”, is strictly forbidden in connection with our Platform. All actions taken in relation to the Platform by a player must be executed personally by players through the user interface accessible through the use of the Platform. We reserve the right to check Hand Histories, track Account Activity and review Playing Stats in order to investigate possible use of Automatic Player (Bots). If you suspect that any player is using any kind of artificial intelligence, you can contact us via email at email@example.com.
33.8 Chip-Dumping and/or Bonus-Dumping. Chip dumping occurs when any player intentionally loses a hand in order to deliberately transfer his chips to another player. Any player who we reasonably suspect of participating or attempting to participate in chip-dumping with any other player, while using the Platform may be permanently banned from using the Platform and their account may be terminated immediately. We reserve the right to check Hand Histories, track Account Activity and review Playing Stats in order to investigate Chip-Dumping attempts. If you suspect that any player is participating in chip dumping, you can contact us via email at firstname.lastname@example.org.
33.9 In the event that we suspect that a player has been involved in any practices outlined in this Section or any other practices which we deem to be unfair or fraudulent, we reserve a right, in our sole discretion, to block their account and permanently withhold available funds from within such accounts. Funds will be used to pay back any Debts as well as issue Refunds to any players affected due to aforementioned Fraudulent Activities.
34.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms and Conditions.
34.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these Terms and Conditions.
35.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
35.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
36. Third Party Rights
36.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
36.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
37.1 The Services operate 'AS-IS' and 'AS-AVAILABLE,' without liability of any kind. We are not responsible for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.
37.2 Although our systems have been built using the latest technology and have been tested for a long time across all devices, there may be eventual bugs or inconsistencies. We warrant that we are not liable for any bugs, inconsistencies, wrong figures and make no guarantees of any kind that you will be credited the exact amounts that may be owed to you. You agree to take the program ‘as in’ and accept any faults that may happen along the way. Please contact us if you have any questions or concerns about any part of our terms and conditions.
37.3 If you have a question about the Platform or have any concerns that you may have found something incorrect please contact us immediately via email at email@example.com. We will try to help the situation as best as practicable at the time. We make no guarantees of any kind expressed or implied that the matter or concern will be resolved. You agree that we will not be held accountable or liable for any damages of any kind. Once a decision has been made regarding your dispute, the decision will be final. You are not able to dispute the same issue more than one (1) time. All decisions are final.
38.1 We are entitled to terminate these Agreements on three (3) days’ notice (or attempted notice) to you at the email address you have provided to us upon registration. In the event of termination by Us, we shall give notice of the termination to you via email. After your Account has been closed by Us, any payouts, bonuses, winnings and entire Account Balance in our Account are non-refundable and deemed forfeited. All decisions regarding Termination are final.
38.2 If you desire to terminate your User Account, you will need to contact us directly via email at firstname.lastname@example.org with your request. If You or Us wants to terminate your Account, after the notice via email has been sent, you agree to take full responsibility to withdraw your remaining Account Balance within three (3) days before account closure.
39. Limitations and Exclusions
39.1 Your access to the Platforms, download of any software relating to the facilities from the Platforms and use of the facilities or any information we may provide in connection with your use of the facilities is at your sole option, discretion and risk.
39.2 To the extent permitted by law, we shall not be liable for: (i) any malfunctions of the computer programs relating to the facilities we make available from the Platforms, (ii) errors, (iii) bugs or viruses resulting in lost data, or (iv) any other damage to your computer equipment, mobile phone or mobile device, or software.
39.3 Furthermore, we shall not be liable for any attempts by you to use the facilities by methods, means or ways not intended by us. We are not required to provide redundant or backup networks and/or systems.
39.4 We will provide the facilities with reasonable skill and care and substantially as described in the agreements. We do not make any other promises or warranties about the facilities.
39.5 Our maximum liability to you or any third party arising out of these agreements or your use of the facilities or the computer programs relating to the facilities we make available from the Platforms, whether for breach of contract, tort (including negligence) or otherwise, will be limited in any six (6) month period to the amount, if any, you have paid from your account in bets, rakes and/or fees, as applicable, in the same six (6) month period and in relation to the facility relevant to which the liability in question has arisen.
39.6 The group (including its officers, directors, agents and employees) will not be liable to you in contract, tort (including negligence) or otherwise for any indirect losses, including but not limited to loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not currently foreseeable by the group arising out of these agreements or your use of the facilities.
39.7 Nothing in these agreements will operate so as to exclude any liability we may have in respect of either fraud, or death, or personal injury caused by our negligence.
39.8 If any part of the agreement is deemed unlawful, void or for any reason unenforceable, then that part shall be deemed to be severable from the rest of the agreements and shall not affect the validity and enforceability of the remaining provisions.
40. Settlement of In-Game Disputes
40.1 You fully accept and agree that random number generator ('RNG') software will determine the shuffling and dealing of cards and other randomly generated events required in the Platform. If there is a discrepancy between the result showing on the Software (as installed and operated on your hardware) and our server, the result showing on our server shall govern the result. Moreover, you understand and agree that (without prejudice to your other rights and remedies) Our records shall be the final authority in determining the terms of your use of the Platform, the activity resulting therefrom and the circumstances in which such activity occurred.
41. Entire Agreement
41.1 These Terms and Conditions, together with our Privacy and Cookies Policy, shall constitute the entire agreement between you and us in relation to your use of our Platform and shall supersede all previous agreements between you and us in relation to your use of our Platform.
42. Our Details
42.1 This Platform and Website are owned and operated by Crypto Poker Group as part of Crypto Games Group.
42.2 You can contact us by email, at email@example.com.
43. Applicability of Agreements
43.1 By acknowledging that you have read these Terms and Conditions when you register to join and/or by clicking on the ‘Register’, ‘Create Account’, 'Submit' or 'I Agree' button when you install any of the software relating to the Facilities provided via the Platform or when you register for your Account, you agree to comply with these Agreements, and you acknowledge that your failure to comply with these Agreements may result in disqualification, the closure of your Account and forfeiture of funds, as appropriate and as further specified in these Agreements. You acknowledge that if you accept these Agreements, we will start providing you with the benefit of the Platform immediately. As a consequence of this, if you accept these Agreements when registering for our Platform, you will not be able to cancel your registration or acceptance later, although you can terminate Your User Account.