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Help & Tutorial

New to Crypto? Not sure how to buy Bitcoin? No problem! Learn everything here.


FAQ



How to get a wallet & buy Crypto?





We recommend using one of the oldest and most developed wallet providers on the planet.

Head over to: www.blockchain.com



After you have completed the sign up process, you should see this screen below:



Where shown 'BUY BITCOIN' on the left side menu, click that to proceed to top up your wallet. You should then see the bottom screen. After you entered your location, it will ask you how much you would like to buy.



The rest of the process is very simple and you can buy Bitcoin with pretty much all payment methods such as credit cards. After the purchase has been made, you will now see your balance in the dashboard section! You are now apart of the revolution and an official Bitcoin owner!



How do I deposit on Crypto Poker Club?





Depositing is very easy. Once you are in the dashboard section of Blockchain Info wallet - simply click on 'send'. You should see the screen below. At the same time, pressing 'deposit' inside our windows or web app, you will be taken to a coinbase payment gateway page.

All you simply need to do is press bitcoin then copy over the address into your blockchain info wallet as shown below. Then enter the amount and press continue. Once you confirm it again, it will be sent.



After pressing continue, it will ask you to confirm one last time. Simply press confirm and the payment will be sent. Please allow up to 10 minutes for the transaction to be completed across the Bitcoin network. On CPC, your balance will automatically be updated once the transaction on the Blockchain has been confirmed. Email us in case there are any concerns. Normally the entire process is automatic.



Everything you need to know about bonuses







1. All bonuses have a 2x rakepaid clearance rate. This requires players to make rake which is equivalent to double the bonus amount in order to be able to withdraw it.

2. Accepting a bonus does not prevent a player from withdrawing however if they withdraw before clearing the bonus then they will need to forfeit the bonus (have it removed from the player's account) before withdrawing the rest of the balance.

3. All bonuses are credited instantly. Bonuses will be paid in full into the players account and not unlocked in small chunks over time.

4. Bonuses do not interfere with Rakeback Programme. Players will still be eligible to move up to the top rank and receive up to 50% Rakeback. All rakepaid is counted towards a player's rank and therefore a player is still eligible to receive rakeback even if their bonus have not been cleared yet.

5. Bonuses are not issued automatically. Players must email support (info@cryptopokergroup.com) in order to request the bonus. This must be done through email. Live chat support can not issue bonuses.

6. Players must email support within 5 days upon making the first deposit in order to recieve the bonus. The players balance must remain above 50% of the initial deposit in order to be eligible.





What is mBTC & How is it calculated?





mBTC is a 'milli' unit of measurement for Bitcoin. Learn more about all the types of units here.

1 mBTC = 0.001 BTC or $7* on average at the current price point of Bitcoin.

You can always use an online calculator to get the exact figure like this one here

To simplify bets, we have included real-time spot USD price conversion in both our lobby and game table.



How it looks on the lobby









How it looks on the table











What is mETH & How is it calculated?





mETH is a 'milli' unit of measurement for Ethereum.

1 mETH = 0.001 ETH or $0.2* on average at the current price point of Ethereum.

You can always use an online calculator to get the exact figure like this one here

To simplify bets, we have included real-time spot USD price conversion in both our lobby and game table.





The cards are confusing, how do I change themes?







You can easily change the cards theme if you find our branded cards confusing or hard to read. We have included a total of 8 cards themes to choose from!

Simply click on the settings button when inside the game table, press 'appearance' then click on the dropdown box that says 'cards face'.







How Rakeback & Ranks work







There are 5 ranks within Crypto Poker Club. The ranks are: Bronze Star, Silver Star, Gold Star, Platinum Star, All-Star. Ranks are displayed below including potential earning of each rank. Both our BTC and ETH lobbies have seperate ranks calculation and seperate rakeback which means you can potentially get 50% rakeback twice!







Each rank has a minimum rake paid volume to sustain the rank for the following month. If you reach the next rank's minimum, you will automatically be ranked up and paid higher rakeback for that month. The minimum volume is shown below:

*For reference, 1 mBTC = 30 mETH approximately in value.

Bronze Star: 10 mBTC OR 300 mETH
Silver Star: 30 mBTC OR 900 mETH
Gold Star: 100 mBTC OR 2700 mETH
Platinum Star: 300 mBTC or 8,000 mETH
All-Star: 1000 mBTC or 33,500 mETH

Each rank provides you a set percentage as Rakeback. The percentages are as follows:

Bronze Star: 5%
Silver Star: 10%
Gold Star: 20%
Platinum Star: 35%
All-Star: 50%

Rakeback is credited to your account automatically 2 days after the end of each calendar month. Tracking begins from 0 at the first day of each month and ends at midnight UTC on the last day of each month. You must either meet the mininum rake requirements to sustain your current rank or exceed it to rank up.

If you do not meet the minimum requirement, you will then be ranked down and for the month you were ranked down - you will get the lower rakeback percentage.





Why cant I cash out my Freeroll winnings?







In order to withdraw freeroll winnings, players must retain a 2:1 ratio of rakepaid vs freeroll winnings via cash games. This means if players win $10 in total from freerolls, rakepaid must be at least $20 or above to withdraw. None depositing players are only permitted one withdrawal per month.







How long do withdrawals take to be sent?







We hold funds offline in cold storage preventing any hacks in the future. For this reason, we batch process all withdrawals once per day. Expect typical withdrawals to arrive within 24 hours. Players will recieve email confirmation once your funds have been sent.







When does Rakeback get credited?







Rakeback is credited to all accounts two days after the end of each calendar month. All rakepaid is paid on a monthly basis.







Why have I not recieved my first deposit bonus?







Bonuses are not added automatically. Players must email support (info@cryptopokergroup.com) to request a bonus for their recent deposit. Minimum bonuses are $50 worth of crypto. Please ensure the deposit is above $50 before making a request.







Why is my acount locked?







The most common reason would be consecutive incorrect password attempts. Please email support (info@cryptopokergroup.com) to ask why your account is locked.







How do I check my rakepaid? Account summary?







Simply click on the username written on the top right side of the lobby in order to view rakepaid and rakeback status for the month.







How do I check bonus clerance?







Players can simply keep note of their rakepaid by clicking the top right avatar next to their username in the lobby.







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